EcoBio-Block Products Return Policy
ONEdersave Products guarantees your satisfaction. Aquarium products purchased at the ONEdersave website can be returned within 120 days of the original delivery, together with original receipt. Pond products may be returned if unused within 30 days, accompanied by original receipt. If the product is broken or the return is because of an error on our part, we will reimburse return shipping costs. For any other reason, shipping costs for the returned items are your responsibility. If you find it necessary to return any items, please call us for a Return Material Authorization number (RMA). We cannot accept returned merchandise without an RMA. Within 7 days of receiving the returned item, the item (less original shipping and handling charges) will be credited back to you in the same manner as your original payment. Please return items in their original packaging. To confirm receipt of your return item, please include your e-mail information.
Please ship authorized returns to the following address:
ONEdersave Products LLC
P.O. Box 335